Frequently Asked Questions (FAQ)

1. How do I place an order on ClosetChaos?

To place an order, simply browse our collections, choose your desired items, and add them to your cart. Follow the checkout process, providing the necessary details. Once your order is confirmed, you will receive an email notification.

2. What payment methods do you accept?

We accept payments through PayPal and major credit cards, including USD, EUR, JPY, CAD, AUD, HKD, GBP, CNY, and CHF.

3. Can I customize my order?

Yes, we offer super customization options. Contact us at customization@closetchaos.org to discuss your specific requirements.

4. What is the Minimum Order Quantity (MOQ)?

Our super MOQ starts at just 1 piece, allowing you flexibility in your order quantities.

5. How can I track my order?

Once your order is dispatched, you will receive a tracking number via email. Use this number to track your shipment through our designated courier.

6. What is your return policy?

Please refer to our Return Policy for detailed information on returns, exchanges, and refund procedures.

7. Do you ship internationally?

Yes, we offer international shipping. Shipping costs and delivery times vary depending on your location. During the checkout process, you can select your preferred shipping method.

8. Are the product images on the website accurate?

While we strive for accuracy, product images and colors may vary slightly. We recommend checking the product descriptions for the most accurate information.

9. How can I contact Customer Support?

For any inquiries or assistance, feel free to reach out to our Customer Support team at support@closetchaos.org.