Shipping Policy

Thank you for shopping with ClosetChaos! We want to ensure a smooth and enjoyable shopping experience for you. Please read our shipping policy carefully to understand how we handle shipping and delivery of your fabulous fashion finds.

1. Shipping Methods:

  • We offer multiple shipping methods to cater to your preferences and urgency.
    • Express Shipping: Shipped via EMS, UPS, DHL, TNT, FedEx, and more for swift delivery.
    • Standard Shipping: By sea or air, ensuring cost-effective and reliable delivery.

Please confirm your preferred shipping method with us before placing your order.

2. Lead Time:

  • The lead time for order processing depends on the order quantity and the current season:
    • Small Quantity: Typically shipped within 7-15 days.
    • Large Quantity: Approximately 30 days for production.

Note: These are general estimates, and actual lead times may vary.

3. Shipment Terms:

  • We ship via various reputable carriers:
    • DHL, UPS, FedEx, TNT, EMS, KCS, Dpex, By Air, By Sea.

4. Customs and Import Taxes:

  • Buyers are responsible for any customs and import taxes that may apply. ClosetChaos is not responsible for delays due to customs processes.

5. Tracking Information:

  • Once your order is shipped, you will receive a tracking number to monitor the status and estimated delivery date of your package.

6. International Shipping:

  • We proudly offer international shipping to bring ClosetChaos fashion to customers worldwide. Please be aware of potential customs regulations and import duties specific to your country.

7. Shipping Costs:

  • Shipping costs are calculated based on the selected shipping method, package weight, and destination. The final shipping cost will be displayed during the checkout process.

8. Missing or Delayed Shipments:

  • In rare cases of missing or delayed shipments, please contact our customer support at We will promptly assist you in tracking down your order and resolving any issues.

9. Order Changes and Address Updates:

  • Please ensure that your shipping address is accurate during the checkout process. If there are any changes or updates, contact us immediately to avoid shipping to the wrong address.

10. Contact Information:

Thank you for choosing ClosetChaos. We appreciate your trust in us, and we’re excited to deliver your fashion-forward items right to your doorstep!