Out-of-Stock Policy
At ClosetChaos, we strive to keep our inventory well-stocked to meet the demands of our valued customers. However, there may be instances when a product you desire is temporarily out of stock. Please read our Out-of-Stock Policy to understand how we handle these situations.
Product Availability
Real-Time Inventory Updates: Our website is designed to provide real-time updates on product availability. Despite our efforts to maintain accurate stock levels, there may be occasions when an item becomes temporarily unavailable due to high demand or other unforeseen circumstances.
Notification of Unavailability: In the event that an item in your order is out of stock, we will notify you as soon as possible. You will have the option to choose an alternative product, wait for the item to be restocked, or receive a refund for the out-of-stock item.
Pre-Order and Backorder
Pre-Order Option: Some popular items may be available for pre-order. This allows you to secure the item in advance, and we will ship it to you as soon as it becomes available.
Backorder Option: If an item is temporarily out of stock, you may have the option to place it on backorder. This ensures that the product is reserved for you, and we will ship it to you as soon as new stock arrives.
Refund Process
Refund for Out-of-Stock Items: If you choose not to wait for a restock or select an alternative product, we will promptly process a refund for the out-of-stock item.
Refund Timelines: Refunds will be processed using the original payment method and typically take 5-7 business days to reflect in your account.